Testimonials

Testimonials for True Energy Solutions

https://www.trueenergysolutions.com | 1-877-673-0952 During a particularly harsh winter ice dams caused a lot of water damage to Ryan M.'s Fairport, NY home. The next fall he called True Energy Solutions in the hopes of finding a solution to prevent ice damming and all the damages it causes. One of our certified energy conservation technicians spent half a day performing a thorough evaluation of the property and determined that insulation upgrade and air sealing would help prevent ice dams. Two weeks later, our installation crew was at the site, performing the needed services. Ray was very impressed with how diligent and respectful they were, and how they cleaned up after themselves after the work was done.The ice damming problem was fixed, and as an added bonus, Ryan also noticed that his home is more comfortable now. "The thing we are most happy about is the contact afterwards" -- says Ray. "Anytime I needed questions answered that was really priority for you guys."
Ray M. of Fairport, NY
Kim C. bought her East Rochester, NY home during the winter time and the following spring she found out that there was a huge carpenter ant infestation in the attic. To get rid of the infestation, all the attic insulation had to be removed. Spending the following winter in a home with an uninsulated attic was and extremely tough experience for Kim so she called True Energy Solutions for help. Kim had plans to finish the attic, so she chose to have it insulated with spray foam, which adds R-Value and air seals the space at the same time. The attic is now ready to be finished into extra living space for Kim and her family.
Kim C. of East Rochester, NY
Thursday, February 19th
Michael M.     We could write paragraphs about the amazing experience we had with Tony and his entire team of employees. Our 150 year-old home had a laundry list of needed fixes and each was complicated by one factor or another. Tony spent HOURS at our house investigating and working up a plan even before he had our business. Ryan then walked us through the NYSEG and NYSERDA approval processes and even went to bat for us to speed up approval. Then they started the work and it was amazing how professional, diligent and friendly the team was. Nothing on our project went as planned and each solution identified a new issue - joys of updating a 150 year-old house. At each instance, Jim, Mark or Tony explained the challenge, answered all our questions and stayed until the job was done. Without question, this is the hardest working, most trustworthy, knowledgeable and diligent contractor I've ever hired. Call them today.
Mark M. of Canandaigua, NY
Monday, December 7th
So happy with the installation of Spray Foam to insulate the underneath of our manufactured home!  We had other contractors come out, but they didn't take the time to explain our options. We ended up being qualified for the EmPower NY Program.  They had the best Customer Service, performed quality work and at an excellent value!  We were so pleased we referred them to our daughter!
Lee and Gail W. of Palmyra, NY
Sunday, August 16th
A detailed oriented company! Tested the areas of heat loss in the house prior to sealing and insulating. Used booties while in the house. All employees pleasant, knowledgeable, and concerned to make sure job was completed correctly. Very satisfied!
Frank S. of Macedon, NY
Monday, December 7th
"My name is Michelle C. and I recently had an audit and work completed at my home.  I can tell you from years of experience that no one has ever entered my home and treated it and my family with such respect.  Every person who contributed to this job went above and beyond what they had to do. I can't tell you how many people I have praised 'True Energy Solutions' name to.  I even have helped people look you up online so they could get answers to their questions. Please look up the people connected to the work done in my home and praise them...because they are what make 'True Energy Solutions'!!! Thank you thank you...My home is a warm and welcoming place to be now and my energy bill has literally been cut in half. Respectfully, Michelle C."
Michelle C. of Rochester, NY
Friday, November 16th
From my very first contact to the completion of the job, I found everyone to be knowledgeable, courteous and focused on making sure I had the most efficient resources to meet my heating, cooling and insulation needs.   The project foreman pointed out that the furnace and water heater had areas where heat loss was occurring and proceeded to correct those deficiencies. I observed that everyone on the crew viewed their job as important and did quality work in their task.
Dale R. of Rochester, NY
Wednesday, March 2nd
Testimonial Photo by Jim D.
Very Professional!
Jim D. of Canandaigua, NY
Wednesday, October 30th
I got a lot of work done by True Energy Solutions and am happy with the work that was done. They did a home energy audit, air sealing and spray foam in the crawlspace. The work was completed quickly and I have had no problems since they have been out. 
Heidi N. of Avon, NY
Wednesday, July 19th
Testimonial Photo by Sandra C.
The staff was courteous and professional and the overall quality of work was excellent. My neighbor next to you needs you. She has your number and will call. 
Sandra C. of Victor, NY
Thursday, August 24th
The installation crew was experienced, professional, hard working. Very satisfied with timeliness of completion, quality of work and follow up on questions / issues noted.
Charles L. of West Henrietta, NY
Saturday, June 24th
I understood the process and status of my job. Tony did a wonderful job
Gertrude W. of Pittsford, NY
Wednesday, October 30th
With my new attic insulation, we immediately were able to lower our thermostat from 69 degrees to 65 degrees with no change in comfort. Thanks True Energy!
Sean M. of Pittsford, NY
Wednesday, February 12th
They went above and beyond what needed to be done with my attic insulation.  They were very professional and treated me like a member of the family.  I would highly recommend them for insulating your house.
Joanna B. of Fairport, NY
Monday, January 27th
We hired True Energy Solutions to seal the attic and install blown-in cellulose. If you are reading this testimonial, you are in the same situation as I was, trying to determine if addressing an attic that you never see is worth the price tag. We purchased a two-story home last year that was approximately 30 years old. We were psyched to see the home had window replacements and a heating and cooling system that was less than three years old. We assumed that we would be comfortable and have lower energy costs. We were wrong. Our first summer we noticed that the system ran constantly and our downstairs was freezing. However, as soon as we headed up the stairs the heat hit us. We had our thermostat set between 66-68 degrees and still we needed a window unit in the master and our walk-in closet was an oven. The poor kids complained it was too hot. During winter we experienced the reverse, especially in our son's room. We even used portable heaters. When we received the quote, we were scared if it was really going to work. Also, who likes spending money on something that they will never see? New furniture would have been nice. I am super happy we did it. On days over 90 degrees, our thermostat was set on 75 and it did not constantly run. Our downstairs is no longer an icebox and the upstairs is comfortable, no more feeling the heat as we head up. Even better, in a short period of time we will make our money back with the lower energy costs. Especially as energy prices are surging. We are sure we will experience the same this winter. So many times, my wife and I have said that we made the right choice. I assure you to get it done. By the way, all the employees were professional and know their work.
Ric V. of Fairport, NY
Wednesday, September 8th
Total testimonials : 16

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Our Locations:

True Energy Solutions
107 Monroe St
East Rochester, NY 14445
1-585-257-0609
Service Area
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